Universal Electronics: Fueling “Gotta Have It” Demand
Situation
- Remote control company launching a high-end universal remote, NevoSL, sold only through the installer (CEDIA) channel, not through retailers
- Company faced stiff competition in a crowded market
- Universal Electronics name virtually unknown to consumers
Strategy
- Drive NevoSL adoption by building the "gotta have it" mentality among consumers, while making it a top recommend by the commercial installer market
- Differentiate from similar remote control offerings to get above the noise and capture the attention of key audiences (consumers and installers)
- Take a two-pronged approach to media outreach: focus on the hip factor with the consumer/lifestyle media; facilitate hands-on reviews with the technology media
Tactics
- Conduct aggressive experience tour to reach desired audiences (consumer/lifestyle, business, tech.); focus on cutting-edge digital media management capabilities as the killer feature incentive for end-users
- Create Digital Home experience suites in New York, Los Angeles, and San Francisco to bring the solution and experience to life
- Coincide New York activities with Digital Life event for greater mass consumer appeal
- Build analyst advocacy to drive strategic partnerships and to leverage as third party validation with consumer media
- Gear industry trend stories toward the lifestyle media for more in-depth coverage
- Conduct expansive product review program
Results
- Successfully positioned NevoSL as digital lifestyle product
- Secured five cover stories: BusinessWeek, Robb Report, Home Entertainment, Residential Systems and Electronic Design
- Secured coverage in more than 30 top-tier consumer and technology outlets including BusinessWeek, Oprah, New York Times, CARGO, ESPN Cold Pizza, Fox, Maxim, Men's Health, PC Magazine, USA Today and VIBE
- NevoSL demand outweighed product availability