In a contributed article to Forbes, Vince Cordo, global director of IT for Cisco customer White & Case, emphasized how telepresence enables team members in all levels of an organization to connect instantly with colleagues, clients and partners. Cordo focused on how video collaboration technologies increase efficiency and productivity while bringing the human factor back to the core of business communication.
EmployersWeb.com discussed effective policies employers establish for allowing employees to telecommute. Chip Buck, COO and co-founder of independenceIT, commented that the current economic climate is the perfect environment for businesses to explore alternative management methods. Buck also pointed to how advancements in cloud computing, VoIP, and video conferencing have made technical issues easily manageable, and how advancements in software systems now allow for remote assignment and monitoring of employees.
Enterprise Storage Forum reported on Oracle’s commitment to its tape storage business with a round of enhancements to its StorageTek tape libraries and drives. The publication highlighted the new features of the Oracle StorageTek SL8500 Modular Library System, which includes an increase in scalable capacity, redundant electronics and support for LTO-5 tape drives.
In a contributed article for Dashboard Insight, Oracle’s Mark Conway examined how today’s HR analytics tools not only enable managers to gain insights on current workforce performance, costs and service delivery, but also allow managers to model “what-if” scenarios to anticipate changes in their environment.
CTO Edge highlighted the release of Oracle Identity Management 11g and noted how Oracle has been striving to simplify the end-to-end security process during the development of enterprise applications. The publication also emphasized how, in addition to adding support for the Oracle 11g database, IdM 11g significantly simplifies identity management by making an array of security services available under a common services framework.
1to1 Magazine published a feature on Autodesk’s internal social media program, highlighting the role Visible Technologies played in enabling Autodesk to leverage social intelligence across its organization and maximize the power of its strongest assets – its customers.
Oracle’s Maureen Clifford contributed an article in Project Times that examined how the discipline of portfolio management could help provide organizations with crucial guidance to handle traffic jams created by constraints or major strategic detours.
Although customer feedback used to primarily occur offline, consumers have taken their feedback viral in online forums, social networks and blogs. Visible Technologies explained how the ability to distill unstructured sources of customer feedback into actionable intelligence can help organizations gain competitive advantages.
Greentech Media listed Comverge as a leading player in the world of demand response since the company is uniquely positioned to take advantage of the residential market.
Visible Technologies’ customers Microsoft and DIRECTV were highlighted by Computerworld for their unique customer relations programs, implemented with the help of social media monitoring technology. DIRECTV grew its social media presence with monitoring technology as a core component, with social insights changing product design, rapid-response customer care and influencing business decisions at every level.
